Privacy Policy

1. Information We Collect

When you browse our website, create an account, or place an order, we may collect the following information:

• Contact details — name, email address, phone number, and shipping/billing address.
• Order information — items purchased, order history, and preferences.
• Payment information — processed securely through our trusted payment gateway; we do not store your full card or banking details on our servers.
• Account information — login credentials, if you create an account with us.
• Technical data — IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including shipping and delivery of handcrafted compasses, sextants, telescopes, and décor pieces.
• Communicate with you about your order status, shipping updates, and customer support queries.
• Improve our website, products, and overall shopping experience.
• Send promotional emails or offers, only if you have opted in to receive them.
• Comply with legal, tax, and regulatory requirements.

3. Cookies & Tracking Technologies

Our website uses cookies to remember your cart items, preferences, and login sessions, and to understand how visitors use our site through analytics tools such as Google Analytics. You can disable cookies through your browser settings, though some features of the site (like the shopping cart) may not work as intended without them.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We only share your data with:

• Payment processors, to securely complete transactions.
• Shipping and courier partners, to deliver your handcrafted order.
• Service providers who help us run the website, such as hosting and email services, under confidentiality obligations.
• Legal authorities, if required by law or to protect our rights and customers.

5. Data Security

We take reasonable technical and organisational measures — including secure servers and encrypted payment processing — to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we encourage you to keep your account credentials confidential.

6. International Orders

As our handcrafted pieces travel to collectors and homes across the world, information such as your shipping address and contact details may be processed or shared with international courier and customs partners solely for the purpose of delivering your order.

7. Your Rights & Choices

You have control over your personal information. Depending on applicable law, you may:

8. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, reach out to us: